We received an ad in the paper and we're new to PL so we decided to check it out. My husband often works 12 hour shifts and so getting the oil changed is up to me with kids in tow. They had a clean (I appreciate this!), inviting waiting area, clean restroom, a spot for kids to play and were friendly and comparable in price for oil changes. It took about an hour but they gave me some heads up about some car issues I needed to take action on.