Prior Lake Auto Repair

4.9 (1165)
(952) 395-5449updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
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5

Overall a good experience. Not a great experience - a good experience. Fourth service visit for suspension, brakes and tires. Faulty parts installed on three visits but were replaced under warranty. Electrical diagnosis and repair was done well. Helpful, courteous and knowledgeable staff.

Thank you letting us service your 2007 Dodge Durango, Michael! We appreciate you spreading the word about our shop. We'll always make sure you receive excellent service, and I look forward to helping you out the next time you need us. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Excellent service. Highly recommend

5

Richard, thank you so much for your support! If we can ever lend a hand with anything, please reach out. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Friendly. Fast. Great

We appreciate this review, Ellie. If we can lend a hand in the future, be sure to get in touch. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

I'm truly sorry that our service let you down, Natalie, and I would like an opportunity to understand where we went wrong to make things right. Please call the store at (952) 649-5381 or email me directly at [email protected] with any information you have, and I'll be happy to assist you. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Great communication, skilled staff, friendly people, excellent work.

5

5

My appointment type changed last minute before I could call and reschedule. They accommodated and got me in and out in an impressive timeframe given the situation.

Mike, we're glad we could still accommodate you after this mix up. Thank you for the excellent feedback and recommendation. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Honest one completes new rear rotors for me today and they were organized, helpful and on time. My husband and I come back again and again because I know the quality they provide and stand behind their word. The manager, Troy and his team know their stuff inside and out and I know whomever I speak with they can help me. They are always running specials and are very competitive with other places. Thanks again for doing a fabulous job and always taking care of me! I know if I ever need anything they will be there for me!

Stephanie, thank you for taking the time to write us this show of support and leave some kind words for Troy and the crew. You can always depend on us for honest and professional auto care. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Troy and Adam did an amazing job on my Honda! They were able to get me in and out in a super efficient manner. Troy talked me through the complete diagnosis to my brake problem and answered any questions that I had. These guys continue to be great and help me out in everyday. I will continue to go here for my car maintenance! 👍

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