Prior Lake Auto Repair

(952) 395-5449updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
4

Irene, we are very sorry about our mistake. We had a miscommunication with our technician and she thought you were waiting in our lobby. As a courtesy we pulled the completed vehicle up to the front door and keep it running so it is warm for you. When we do this for our customers, the vehicles are directly in sight of our front counter, so it is very safe. But in your case, we should have not done this, so I we’d like a chance to make it right. Please call the store at 952-226-5555 or email me directly at [email protected]– Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

Thank you for the great review, Jimena. We pride ourselves in providing unbeatable customer service. See you next time! - Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

We appreciate your feedback, Kelly. Your experience at our shop means everything to us. Thank you for the 5-stars! - Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

Last week I drop a lot of money with Honest One and 6 days later I had another engine repair. Honest 1 was so kind and generous that took care of this weeks repairs. Amazing and kind business that helped a single Mom out in time of need. Thank you so much. Helping the community with local businesses is where it’s at. I’m so grateful! ❤️

Thank you for the 5-star rating, Wendy! We are happy that we could provide you with an exceptional customer experience. - Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

David, thank you for choosing Honest-1 of Prior Lake! We are so glad we were able to get you in and out so quickly. We hope to see you again for any future automotive needs. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

I just picked up my vehicle today after it only being there for a short time. I worked with Kurt D. What an extremely considerate and courteous person. Thank you for helping me with my car. This is my second time bringing my car to Honest 1 in Prior Lake, always a great experience even if you have car problems and being a senior citizen.

5

5

Best communication and service I have had ever! Fair priced and thoughtful!!!

5

Thank you for taking the time to leave this review. Our goal is to provide our customers with an unbeatable experience every time and we're so pleased we've delivered that. - Fred H., - Owner

- Honest-1 Auto Care Prior Lake
5

The customer service was very kind but unfortunately a lot of mistakes occurred. We were without a vehicle for long periods of time, the same error with our transmission was made twice, we lost 705 $ because we had to rent a truck to fit our family. The transmission that was first put in was incorrect and we had to have it replaced again. Just got very messy in the end. Im thankful that customer service was kind and helpful. Honest 1 called and helped pay the rental money. Thank you for your support.

Genevieve, thank you for the feedback! We're always happy to help in any way we can and are so pleased to hear about your experience. Please let us know if there is anything else we can do for you, thank you again! - Fred H., Owner

- Honest-1 Auto Care Prior Lake
Honest-1 Auto Care Prior Lake is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Prior Lake (952) 395-5449 if you have any issues in accessing any area of our website.