Prior Lake Auto Repair

(952) 395-5449updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
Sat: 8:00 AM - 2:00 PM
5

Went in to get an oil change in preparation for an out of state trip. They found I needed a cabin filter which I had them change. Further inspection showed I only had 10% brake life remaining. I knew the brakes were worn and decided to have them fixed as well. The staff kept me informed of the progress and were very curteous. Plan to have repairs done on another vehicle next month.

Ray, thank you for putting your trust in Honest-1 of Prior Lake! We are glad we were able to service your vehicle and inform you about your brakes. We are always happy to help, see you next month! -Fred, Owner

- Honest-1 Auto Care Prior Lake
4

At first they repaired the most expensive part of the leak, the power steering pump, it still makes a whining noise when I start it and had a small leak when I got it back, then I took it back they replaced the power steering hose it still making a noise and it still has a small leak problem, time is very important to me, I don't think I will be running back and forth.

Mason, I'm very sorry about the repeat visits to fully correct your issue. I understand that Troy, the store manager, has had you back in and we have resolved the issues 100%. Sounds like there was some residual power steering fluid on the bottom of the engine that we needed to clean up, so very sorry about that. If you have any other issues please let us know because we will make it right. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Steve, we appreciate your 5-star review! Thank you for choosing Honest-1 of Prior Lake! - Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

I am new to town from California and it is my first visit to this business and it was a great experience.

Rich, thank you for choosing Honest-1 of Prior Lake! We are glad to hear you had a great experience at our shop! We hope to see you again for any of your automotive needs. Welcome to Minnesota! -Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

5

Robert, we are so glad you had a five star experience with us! We truly appreciate you for choosing Honest-1 of Prior Lake and taking the time to leave us a rating! - Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

Marlene, thank you for putting your trust in Honest-1 of Prior Lake! Our customers experiences mean everything to us, we hope to see you again for any of your future automotive needs! - Fred H., Owner

- Honest-1 Auto Care Prior Lake
5

Very professional and great to work with. Honest-1 and Troy relayed to me what needed attention immediately and what needed service in the future. Very trustworthy and customer focused. I would recommend Honest-1 to everyone.

Thank you for choosing Honest-1 of Prior Lake! We pride ourselves on providing reliable and honest service each and every time and the satisfaction of our customers is of utmost importance to us. We really appreciate your wonderful feedback, Scott! - Fred, Owner

- Honest-1 Auto Care Prior Lake
5

We are so glad you have received a 5 star experience at our shop! We pride ourselves on our customer service skills, so its great to hear that we are doing our job right! Please do not hesitate to call if there is anything else we can do for you. Thank you, Jeffrey! -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Honest 1 provided great service for repairs after a tree fell on my car. John was particularly helpful. I definitely recommend this shop.

Thank you for choosing Honest-1 of Prior Lake, Adam! We're so glad we could help out during your unfortunate event that happened to your vehicle! We take pride in customer service and appreciate you putting your trust in us. -Fred, Owner

- Honest-1 Auto Care Prior Lake
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