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Prior Lake Auto Repair

(952) 226-5590updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
5

Every second of my experience with Honest1 in Prior Lake was expertly handled! Troy provided exceptional customer service and clearly communicated the services needed. Adam took the time out of his busy day to drive me home since I was without transportation. My car repairs were finished the same day and their hours allowed me the flexibility to get my car that evening. I will be going back!

5

Thank you Honest One Auto Care Prior Lake for being honest about my vehicle. You are amazing to work with and truly blessed to have you as my auto mechanic.

5

Always great service and honesty from the guys at Honest-1. Communication from Troy is always fantastic and I always love how they tell me when they find something that may need attention immediately or if it can wait for later.

5

They originally misdiagnosed my issue and it resulted in extra time and cost before the vehicle was completed. I also had a concern regarding the cost of unnecessary parts and labor. When I reached out to them to discuss this, I was very impressed with how well they listened to me, and how quickly they were willing to adjust the bill. I have read a lot of their reviews, and it is clear that the struggle with my truck was not typical for these guys. That said, my truck was fixed and is running good. At the conclusion of our business, I walked away feeling like they absolutely handled the whole thing as if they cared about their customer, and their reputation as a good business. I would recommend these guys, and i will go back with my next issue.

I sincerely appreciate your kind review, Tracy! Thank you for your understanding with the bill and repairs. I'm glad that we were able to get everything situated for you, and I'll look forward to helping you out any time you need us. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Honest One is accommodating, on schedule and very efficient. The staff is very professional and friendly.

5

Troy Always does a good job... They let me know what problems could be coming, and keep me abreast of my options

5

This is the 2nd time I have been to Honest 1 in Prior Lake and I will continue to see these guys. They are very courteous and thorough too! Thanks Honest 1....I will be in for all of our vehicle needs....

5

It has always been a good experience with Honest-1 Prior Lake. The staff have been professional and prompt. The work has always been quick. They have loaner cars while work is being done. Once, after work was done on my car I noticed that something wasn't quite right. They admitted that one thing wasn't done as it should have been, they fixed the issue with no cost to me but they took the hit on the price. They gained my trust that day. It's a great place for your auto repair needs.

We'll always make sure you're taken care of, Dawn! Thank you for leaving such a kind review for us. We appreciate you noticing our quality work and service, and we look forward to helping you with your car any time you need us. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Not my first time here, not my last either. Seriously could not ask for a better group. Troy has wonderful at explaining and showing what is happening with my vehicle. Bill presentation is respectful and they have the consumer in mind. 5 stars guys!

We understand how frustrating getting your car repaired is, Alicia, so we want to make things simple for you. Thank you for your support and your wonderful feedback -- I'll be sure to share this with Troy and Bill! Let us know if you ever need a hand with anything else. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

I just wanted to say that I highly recommend the Prior Lake Honest - 1 car care! I brought my Kia Soul in on Friday to get an oil change and during the inspection it turned out that I needed new brakes, the person came over and explained to me what they found and it was up too me if I wanted to fixed that same day, there was no pressure to get them done that day, there was still about 10% left. So I called the next day to get new front brakes and rotors put on, they were able to put them on Saturday. Scott was very helpful and Eddie did a great job with the new brakes. The staff is very kind and helpful and the waiting area and shop are very clean and organized. Thank you!

Thank you for the stars, Erik! It was a pleasure getting you and your Kia back on the road as soon as possible. I'll make sure Scott and Eddie both see your kind words. Whenever it's time for more maintenance and preventative care, I hope you'll be in touch. We're always happy to lend a hand. -Fred, Owner

- Honest-1 Auto Care Prior Lake
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