They originally misdiagnosed my issue and it resulted in extra time and cost before the vehicle was completed. I also had a concern regarding the cost of unnecessary parts and labor. When I reached out to them to discuss this, I was very impressed with how well they listened to me, and how quickly they were willing to adjust the bill. I have read a lot of their reviews, and it is clear that the struggle with my truck was not typical for these guys. That said, my truck was fixed and is running good. At the conclusion of our business, I walked away feeling like they absolutely handled the whole thing as if they cared about their customer, and their reputation as a good business. I would recommend these guys, and i will go back with my next issue.
I sincerely appreciate your kind review, Tracy! Thank you for your understanding with the bill and repairs. I'm glad that we were able to get everything situated for you, and I'll look forward to helping you out any time you need us. -Fred, Owner
- Honest-1 Auto Care Prior Lake