Reviews | Page 10 | Honest-1 Auto Care Prior Lake

Glen Stoever

7/4/2023

Fantastic service as always.

Thank you so much, Glen! We're thrilled to hear that you appreciate our fantastic service. 😊👍

- Honest-1 Auto Care Prior Lake

Jolene Shortman

6/28/2023

The Professionalism of the Front Staff is beyond customer service. Troy and the guys make customers feel welcomed, relaxed and leave assured the job was completed with the Best Mechanical Care! I will continue to do my Auto business with Honest-1 for the great service and for being a local business!! Thank you Honest-1!!

Jolene, we're thrilled to hear about your positive experience with the front staff at Honest-1 Auto Care Prior Lake!🌟 Troy and the team are dedicated to providing excellent customer service and ensuring that you feel welcomed and satisfied with the mechanical care received. Thank you for your continued support of our local business. We appreciate you! 😊🚗

- Honest-1 Auto Care Prior Lake

Bill Thompson

6/21/2023

As always, the service was stellar. Their estimates are always detailed, and the staff is professional. Facility is well appointed and clean. My only complaint and what cost them a star is that their pricing of materials is excessive. The estimated cost of transmission fluid, for example, was nearly 3 times what it would cost me to buy the same from Walmart or Fleet Farm. This adds up quickly when you’re doing a transmission flush. Otherwise, I think they do a great job.

Hello Bill, we appreciate your feedback and are delighted to hear that you found our service and facility top-notch. Thank you for choosing our services!

- Honest-1 Auto Care Prior Lake

Dar Fosse

6/20/2023

Fair price and quality service! Short wait time. Courteous Service Managers!

Hi Dar! 😊 Thank you for your encouraging words about our fair prices and quality service. We're glad to know that we could keep your wait time low and that our staff provided courteous assistance. It was wonderful serving you, and we hope to see you soon!

- Honest-1 Auto Care Prior Lake

Knoogle Studios

6/17/2023

You guys did the tire change on 2008 Pontiac grand prix fast. The technician just forgot to put my spare tire back into my vehicle. After they took it off.

We're sorry to hear about your experience with the tire change on your Pontiac, and we appreciate you bringing this to our attention. We'll make sure our technicians are more diligent in returning spare tires to customers' vehicles in the future. Thank you for your feedback and please let us know if there is anything else we can assist you with.

- Honest-1 Auto Care Prior Lake

J W

6/16/2023

Excellent and friendly service!!

Thank you JW for your kind words. We strive to provide top-notch customer service and we're pleased that our team was able to assist you in a friendly and efficient manner. 😊

- Honest-1 Auto Care Prior Lake

David Evans

6/15/2023

Brake line blew out leaving my 2002 un-driveable. Repair and follow up adjustments were done professionally per time expectations. Staff was friendly and provided good information and feedback. The cost was very reasonable. We found our goto place for auto repair.

Victoria Carlson

6/14/2023

Thank you Victoria!

- Honest-1 Auto Care Prior Lake

Dave Evans

6/10/2023

Friendly, communicated well. Brakes seem a bit soft, likely an adjustment needed.I will let them know, based on past experience with them I don't anticipate a problem. Fair price for the work done.

Hi Dave, it's great to hear that you had a good experience with your recent brake repair. Sorry about the brakes feeling soft. Just let us know when we can address that for you. Thank you for choosing our services and we hope to have the chance to serve you again in the future. 👍

- Honest-1 Auto Care Prior Lake

Eric Garbe

6/6/2023

The mechanic Adam did an excellent job repairing the rear main engine seal. First time in years that my truck hasn't been dripping oil. I've had fresh card board under it all week and not a single drop leaking out of that 300k mile engine. Very thorough job checking everything associated with part. Great communication and great service!

That's wonderful news, Eric! We're delighted to hear that Adam did an exceptional job fixing the rear main engine seal on your truck. It's fantastic to know that your vehicle is running smoothly now, and we truly appreciate your feedback about our communication and service. 😊

- Honest-1 Auto Care Prior Lake